Returns & Exchanges

Due to the perishable nature of our jerky, we cannot accept returns on food items, but we are committed to making it right if your order isn't perfect. If you experience any issues with quality or shipping, please reach out to our team within 30 days of purchase.

Return Process

• 1.
  Inspect Your Haul

  Examine your jerky upon arrival to ensure the vacuum seal is intact and the product meets our high-quality standards.

• 2.
  Contact the Felons

  Email our support team with your order number and a photo of any damaged or incorrect items to initiate a claim.

• 3.
  Review Process

  Our team will review your request within 48 hours to determine if a replacement or store credit is the best solution for your case.

• 4.
  Resolution Delivery

  Once approved, we will ship out a fresh batch of jerky or issue a refund to your original payment method immediately.